Do my customers need WhatsApp? + Yes — WhatsApp is used by 95%+ of Indian phone users. If your customers have a smartphone, they have WhatsApp.
Which WhatsApp API do you use? + We use the official WhatsApp Business API — so messages come from a verified business number, not a personal phone.
Can I customise the messages? + Yes — every message template is fully customisable. You decide what the customer sees and when.
How long does setup take? + Typically 3–5 days including WhatsApp Business API approval. Once live, it runs fully automatically.
What does it cost? + You pay CloudRain once for setup. WhatsApp Business API charges apply per message — typically fractions of a rupee for business-initiated messages.
Can it work with my existing website? + Yes — RainPing connects to any website, Google Sheet, or booking system. We add the integration without touching your existing setup.